CustomersEdge
Pricing

Grow by listening to every customer.

CustomersEdge is a community of businesses committed to listening, improving, and building stronger customer relationships.

Month-to-month. No contracts. Cancel anytime. Upgrade anytime.

Customers join free, forever.

Presence

Start building your business presence.

For businesses beginning their customer participation journey.

$9 / mo
Per location
  • Business profile & marketplace listing
  • Private customer ratings
  • Up to 25 feedback submissions / month
  • Private customer feedback channel
  • Improvement category summaries
  • CustomersEdge “We Listen” badge
Locations
Each business location requires its own subscription.
Outcome
Demonstrate that your business listens and cares.

Participation

Build stronger customer relationships through participation.

For businesses ready to participate directly with customers and understand their feedback.

$29 / mo
Per location
Includes everything in Presence, plus:
  • Up to 100 feedback submissions / month
  • View customer comments & feedback history
  • Basic analytics & participation tracking
  • QR code participation campaigns
  • Customer appreciation & recognition tools
Locations
Each business location requires its own subscription.
Outcome
Understand customers and begin building stronger relationships.
Most popular

Growth

Turn customer participation into measurable business growth.

For businesses ready to use customer participation as a growth strategy.

$79 / mo
Per location
Includes everything in Participation, plus:
  • Up to 500 feedback submissions / month
  • AI-powered recommendations & trend analysis
  • Rewards & referral campaigns
  • Customer segment analytics
  • Enhanced marketplace visibility
Locations
Each business location requires its own subscription.
Outcome
Turn customer participation into stronger customer relationships, referrals, and business growth.
Multi-Location

Scale

Manage customer experience across multiple locations.

Designed for multi-location businesses.

$199 / mo
Up to 10 locations included
Includes everything in Growth, plus:
  • Up to 5,000 feedback submissions / month
  • Up to 10 business locations included
  • Centralized management & team access
  • Cross-location analytics & reporting
  • Advanced rewards & recognition programs
  • Priority visibility & support
Additional locations
Includes up to 10 locations. $25/month per additional location.
Outcome
Manage customer growth across multiple locations.

Enterprise

Customized customer growth solutions for large organizations.

For larger organizations requiring custom solutions.

Custom
Tailored solutions for organizations with advanced customer experience needs.
  • Unlimited or custom location packages
  • Custom feedback limits & API access
  • Custom integrations & onboarding
  • Dedicated account management
  • Advanced reporting & enterprise security
Outcome
Create a customized approach to listening, recognition, and customer growth.