A Better Community

For businesses

The growth platform for businesses that care, listen, and grow.

CustomersEdge helps businesses strengthen customer relationships by giving customers a meaningful voice through participation, recognition, and appreciation.

Stronger relationships create greater loyalty, more referrals, increased revenue, and sustainable long-term growth.

Business outcomes

What stronger relationships deliver.

Customer growth

Get discovered by people actively choosing businesses that care.

Revenue growth

Loyal, recognized customers visit more often, spend more, and stay longer.

Reputation

Be known as the business that genuinely values every customer.

Referrals & word of mouth

Loyal customers introduce their friends — the most credible marketing money can't buy.

How CustomersEdge delivers

The capabilities behind the results.

Marketplace exposure

Reach customers actively looking for businesses that care and appreciate them — in your category and local area — and turn that discovery into loyalty.

Participation & feedback

Give customers a real voice through polls, contests, ideas, and votes — and turn what they share into decisions you can act on.

Recognition & appreciation

Thank customers by name with offers, perks, and personal messages that make them feel valued.

Unique customer identity

Recognize every returning customer across every visit, location, and interaction — while keeping their personal information private.

Why now

Customer acquisition is getting more expensive.

Businesses that recognize customer participation build stronger customer relationships, earn lasting loyalty, and grow.

This is one reason CustomersEdge was created.

  • Recognized customers spend more per visit
  • Recognized customers stay longer
  • Recognized customers refer their friends
  • Recognized customers forgive small mistakes
Expected business benefits
Illustrative
+22%
Repeat visit rate
+18%
Avg. basket size
3.4x
Referrals per loyal customer
< $0.10
Cost per recognized interaction

Illustrative examples based on comparable customer-recognition programs. Actual results will vary by business, category, and plan.

Ready to give customers the edge?

From a small business to national chains — there's a plan for you.

  • Easy plans
  • Transparent pricing
  • Cancel anytime